Last updated in December 2020.
Your access to and use of this website is subject to legally binding terms and conditions. Carefully read the following terms and conditions before accessing or using this website.
Your accessing or use of this website indicates your acceptance of the following terms and conditions and your agreement to be bound by them.
The following terms and conditions form a binding agreement (“Agreement”) between you and Fraîche Fit Meals. We may change these terms and conditions at any time without advance notice. Changed terms will become effective once posted on this website. Your continued use of this website after any change means you have accepted the changed terms and conditions.
Copyright protection is automatic in the United States. A work need not be registered with the American Copyright Office nor does it have to be marked with a © to indicate that it is copyright protected.
a) Restricted Uses
Unauthorized copying or commercial publication or exploitation of text, images, audio and video clips and other content of this website including publication, retransmission, broadcast, circulation, selling, reproduction or redistribution, except as authorized by Fraîche Fit Meals, is specifically prohibited. Anyone wishing to use any text, images, audio and video clips and other content for commercial use, publication, or any purpose other than fair dealing as defined by American law, must request and receive prior written permission from Fraîche Fit Meals. You covenant and agree not to use any screen scraping, framing, bots, spiders, crawlers, avatars, intelligent agents or other automated processes on this website or its content, without Fraîche Fit Meals’ written consent. Permission for such uses may be granted on a case-by-case basis at the sole discretion of Fraîche Fit Meals. A usage fee may be assessed depending on the type and nature of the proposed use.
b) Links to Third Party Websites
The Fraîche Fit Meals website contains links to third party websites. The linked sites and pages are not under the control of Fraîche Fit Meals and Fraîche Fit Meals is not responsible for the contents of any linked website. These links are provided as a convenience only and shall not be construed as an endorsement or sponsorship of the linked website by Fraîche Fit Meals.
c) Entire Agreement
These terms and conditions and any other legal notices, policies and guidelines of Fraîche Fit Meals linked to these terms and conditions constitute the entire Agreement between you and Fraîche Fit Meals relating to your use of this website and supersede any prior understandings or agreements (whether oral or written), claims, representations, and understandings of the parties regarding such subject matter. This Agreement may not be amended or modified except by Fraîche Fit Meals making such amendments or modifications available on this website.
d) Limitation of Liability and Indemnity
IN NO EVENT WILL Fraîche Fit Meals OR ITS AFFILIATES BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING AMONG OTHER THINGS LOSS OF REVENUE OR PROFITS), PUNITIVE, OR EXEMPLARY, DAMAGES OF ANY KIND OR SUBJECT TO EQUITABLE OR INJUNCTIVE REMEDIES (WHETHER BASED ON BREACH OF CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE) ARISING OUT OF ACCESS TO, OR USE OF THIS WEB SITE, OR DELAY OR INABILITY TO USE THIS WEB SITE, OR ANY INFORMATION CONTAINED IN THIS WEB SITE. NOTHING IN THIS LIMITATION OF LIABILITY SHALL EXCLUDE LIABILITIES NOT PERMITTED TO BE EXCLUDED BY APPLICABLE LAW.
As a condition of your use of this website, you agree to indemnify Fraîche Fit Meals and its affiliates from and against any and all liabilities, expenses (including legal fees), and damages arising out of claims resulting from your use of this website, including without limitation any claims alleging facts that, if true, would constitute a breach by you of these terms and conditions.
Ordering and Delivery Policy
Ordering: For Monday delivery, you order must be received and paid in full on or before the preceding Friday by 5pm CST. For Thursday delivery, your order must be received and paid in full on or before the preceding Tuesday by 5pm CST.
Perishable Contents/Refrigeration/Preparation Instructions: Each delivery is made in a small plastic bag and it’s contents are perishable and must be refrigerated immediately. Upon delivery, you are responsible for the maintenance of your meals and their preparation; we do not assume any liability for the failure to refrigerate contents promptly or properly after delivery, or the failure to properly prepare meals per heating or other instructions provided.
Delivery Area: Fraîche Fit Meals delivers to homes/workplaces across parts of Collin and Dallas County within a 40 mile radius from 5275 Town and Country Blvd, Frisco, TX 75034. Delivery fees. If your home or workplace falls outside this area, please contact us for a custom delivery fee.
*PLEASE NOTE that deliveries are made every Monday and Thursday (excluding holidays) between 10am -2pm. Drivers are instructed to NOT disturb customers. It is your responsibility to provide us in advance of your delivery date with delivery instructions such as, a code, key or FOB if one is required for property access.
Delayed/Missed Deliveries: We cannot provide an exact delivery-time, however, most deliveries arrive between 10am – 2pm on Monday and Thursday. The most frequent causes of delayed or missed deliveries are:
- (i) incomplete or inaccurate address and contact information
- (ii) proper means of access to the premises (security code, etc.),
- (iii) you are not present and/or accessible by telephone at the time of delivery,
- (iv) unsafe, dangerous or impractical conditions that prevent access to your premises (guard dogs, hazards, construction, no loading zone, etc.),
- (v) “force majeure” conditions such as extreme weather, strikes or anticipated strikes, local disputes, civil unrest, health emergencies, crime, natural disasters, or disruption or failure of communication, transportation and information/data systems.
*We shall not be deemed liable and refunds will not be issued for missed deliveries due to any of the above, or for any other occurrences or circumstances beyond our control. In the highly unlikely event that we have to cancel your delivery, the number of meals cancelled will be automatically added as a credit to your next order.
Drop-Off Orders: If you have agreed to allow us to drop off your meals (i.e. without a representative of Fraîche Fit Meals personally handing the delivery to you or your designee), delivery shall be deemed complete and received by you upon drop-off. Once the delivery has been dropped off, we will not be responsible for misplacement or theft of the delivery.
Pricing, Billing Policy and Cancellation
Meal Prices: Meal Plan pricing varies, please see our Choose Your Plan or contact us directly for detailed pricing information. Prices are subject to change uniformly for all customers. When new pricing is posted to our website, you agree that you shall have been notified of changes and that they shall be applicable to you.
Delivery Charges: Meal delivery fees range from $10 – $25 per delivery to your home across parts of Collin County and Dallas County. For requests for delivery outside the above areas, please contact us directly at firstname.lastname@example.org
Payment: We accept all major U.S. credit and debit cards. You agree to maintain valid billing information on file and to notify us of any changes to the status of the account associated with the credit or debit card on file. We are under no obligation to deliver meals if payment is not received per the terms above.
Discounts: When you place your first order, you qualify for a first order discount if apply the most current coupon code available to your order. Using the coupon code applies as an automatic discount applied to your order. We also offer group and corporate discounts. Please call us about group and corporate-discount pricing and to confirm other options for discount pricing. Our discount policy is subject to change uniformly for all customers. When new discount terms are posted to our website, you agree that you shall have been notified of changes and that they shall be applicable to you.
Referrals: If you are interested in our referral program, please e-mail us at email@example.com
Cancellations and Refunds: Fraîche Fit Meals clients will be responsible for all charges relating to any order processed after the cutoff date/time.
Cancellation requests must be submitted in writing to firstname.lastname@example.org. Orders can be cancelled for a 100% refund up to 7 days prior to the start of your program.
For cancellations up to 4 days prior to the start of your program, Fraîche Fit Meals will refund 50% of the order cost. Within 4 days of your order date, no refunds will be issued; however, you can have it sent to someone else.
If for any reason you are unsatisfied with your order, please email email@example.com and we will be happy to address your comments and/or concerns.
YOU MUST CONSULT YOUR DOCTOR IF YOU ARE ON MEDICATION; FURTHERMORE, MEAL PROGRAMS ARE NOT MEANT TO REPLACE OR SUPERSEDE DOCTOR-PRESCRIBED DIET PROGRAMS.
Medication/Doctor-Prescribed Diet Programs: If you are taking medication, you must consult your physician before you start our meal programs. Fraiche Fit Meals’ programs do not replace a physician’s advice; if you are using our meal programs as part of a doctor-prescribed diet, you shall be ultimately responsible for ensuring compliance with such diet. Furthermore, if you have diabetes or other medical conditions of any kind, you shall be responsible for maintaining your diet to ensure compliance with the requirements of such conditions. Our meal recommendations shall not be deemed medical advice.
Food Sensitivities and Allergies: YOU ARE RESPONSIBLE FOR DETERMINING WHETHER ANY FOOD ALLERGIES MAY OCCUR. Although we will provide ingredient lists as and when requested, Fraîche Fit Meals is not responsible for any allergic or other adverse reactions you might have to our food.
Customized Nutritional Plan
Customized nutritional planning beyond being able to create your own meals is available upon special request and incurs additional fees. Please contact us if you would like further information about our PERSONAL CHEF services.
We Wanted To Let You Know
Governing Law: This Agreement shall be construed and governed in accordance with the laws of the United States and the State of Texas.
Disputes: Any dispute relating in any way to the use of our meal programs or to products you purchase through this website shall be submitted to confidential arbitration in Frisco, Texas, United States of America, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, or as necessary to collect unpaid amounts payable, we may seek relief (including injunctive or other appropriate relief) in any state or federal court in Texas. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
No Waiver: The failure of either party to enforce any rights granted hereunder or to take any action against the other party in the event of any breach hereunder shall not be deemed a waiver by that party as to subsequent enforcement of rights or subsequent actions in the event of future breaches.
Complete Agreement: This Agreement constitutes the entire understanding between you and The Fraiche Group, LLC with respect to the use of the meal programs and other services offered on this website, or otherwise through Fraîche Fit Meals and its associated and affiliated offices, businesses, service providers, and it supersedes any prior or contemporaneous proposal, representation, or understanding between the parties, written or oral, regarding such subject matter. No amendment to or modification of this Agreement will be binding unless in writing and signed by a duly authorized representative of The Fraiche Group.
Resolving Your Concerns
If you have any questions or concerns about Fraîche Fit Meals’ personal information collection, use and disclosure practices, or terms and conditions, please let us know and we will do our best to help you. Please contact us directly at firstname.lastname@example.org.